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Repeat Prescriptions

From Wednesday 1 April 2020, we are making changes to the way you can order your repeat prescriptions.

What are repeat prescriptions?

Repeat prescriptions are those medicines you receive on a regular basis, usually for a long-term condition, without having to go and see your GP every time you need them.

Some people order these repeat prescriptions themselves and other choose a pharmacy or dispensing company to order on their behalf.

What is changing?

From 1 April 2020, you (or a person you’ve nominated) will have to order your repeats prescriptions directly from Cedar Medical Practice

What is not changing?

If you already order your repeat prescriptions from Cedar Medical Practice, you’re not affected and don’t need to do anything.

If you collect your medicine from your local pharmacy, or have arrangements in place to have it delivered to your door then speak to your pharmacy to continue these arrangements.

If you receive your medication through a monitored dosage system, for example a dosette box or a blister pack, this change will not affect you.

What do you need to do?

From 1 April 2020, or earlier, if you currently order your repeat prescriptions from a pharmacy, you will have to order from Cedar Medical Practice instead.  You can do this:

Email –

Online – all you have to do is register with us. –

Through the national NHS App – Download the NHS APP and find out more.

In person here at the practice – Simply tick the medicines you need on the white, tear-off section of your prescription and drop it in to us.

We are computerised for repeat prescriptions, which helps both the patients and ourselves.


They can be requested by ticking off the appropriate medication in the box on the counterfoil part of your prescription and either posting it to the surgery or placing your request in the box in our waiting room.

We have an Email address specifically for repeat prescription requests -

You can also obtain repeat prescriptions online by clicking on the following link:-

Click here to access SystmOnline

All you need to do to initiate using the online service is to call into the surgery bringing with you photographic proof of ID (i.e. passport) and speak to a member of staff who will issue you your online user name and password. Then you can start using the SystmOnline service!

You can also contact your local chemist and make arrangements for them to collect, dispense and in some cases deliver the medication to you.

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